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Simon Stern (Property Investor), Glasgow
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Number of Defects

52
Main Problems

Major defects affecting the ability to let the property

This property completed and Inspector Home inspected the unit 1 week later.

This unit had not been checked by the NHBC prior to completion - this finally took place 1 month later.

Inspector Home had been instructed to check a number of units within this development on behalf of an Investor Group, however on the first visit we were unable to access this unit because the ceilings had collapsed due to a leak - even though completion had taken place the week before.

Not only was the unit uninhabitable but the lift servicing the whole block had no telephone line connected for the alarm which is a serious breach of health & safety.

Because Inspector Home are so experienced in dealing with these issues, we were able to assist Simon with his compensation claim, and not only were his defects corrected quickly, he received £1300 compensation 2 months latercovering his losses.

Mr Stern said, "I am delighted with the service provided by Inspector Home - not only did their Inspector discover many faults within the unit that I would not have noticed myself, their Head Office team provided an excellent service. I am well aware that I would not have achieved this result on my own."

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