Throughout the property there were problems with the decorative finish, plaster work, tiling and carpentry. In addition the shower doors were not straight.

Mr Bell-Jones said, "May I take this opportunity to thank you & Inspector Home for taking care of everything. You provide an excellent service and one that I shall promote to anyone buying a new build. My experience of this company will lead me to warn people against buying their properties as they are without doubt a grossly incompetent company that provides less than the quality homes that they advertise. However your ability to obtain their attention in fixing the snag list has been impressive."

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